SHOP TERMS

  1. PAYMENTS AND REFUNDS:
    All items to be paid at checkout. NO RETURNS OR EXCHANGES ACCEPTED UNDER NO CIRCUMSTANCES*. Any custom orders will undergo a standard proofing process by client & RadWorks. We will not print materials until written email confirmation is given.We accept credit cards and debit cards through Paypal. A Paypal account is not required for checkout. Should you have an issue with Paypal, please contact me before placing an order. Due to the nature of the graphic design process and the time involved refunds are not given for any reason. RadWorks Design Hut reserves the right to refuse service to any company or individual at our discretion.
  2. ADDED FEES:
    Only in the case of custom orders, upgrades in size, upgrades in printing technique or expedited shipping we will charge an additional fee.
  3. COPYRIGHT INFRINGEMENT:
    RadWorks has complete intellectual and creative rights of every design we produce. Do not replicate designs, create reproductions of prints and under no circumstances, re-sell our original designs. If you would like to work out a licensing agreement, or sell prints in your shop, please contact us separately.
  4. PUBLISHING FORMAT:
    Please note, due to screen variations, actual color may vary. We work with high quality printers to produce each piece and ensure quality. If a particular printing service or paper is no longer available, we will notify you. If you’d like to cancel your order at this point, a full refund will be given. Also note, refunds will ONLY be administered before an item ships.
  5. PRICES:
    All prices are subject to change. Fees may vary depending on the extent of the work put into a design or the material in which it is printed on.
  6. Custom Orders:
    Before jumping into the design process, it is important that you have a very clear picture of what you’re looking for.

    Custom Order Deposits and completion
    Custom orders require a deposit of 50% to be placed in queue. The second and final payment needs to be made before shipping prints.

    Custom Order Wait time
    Any projected dates quoted during the design process are meant to be accurate but depend on the completion time of previous projects and your own availability. Revisions slow down the design process, which can often shift completion target dates.

    Custom Order Proofing & Revisions
    A maximum amount of 3 rounds of proofs/revisions may be made before completing a final print. Any additional revisions will be charged at a minimum of $30 per proof.

    Custom Order Cancellation & Refunds
    Due to the nature of design work, refunds will not be issued under any circumstances on custom orders. Please note that by making a purchase or a deposit you are agreeing to these terms. Last Update November 7th 2013 – These terms are subject to change.

    *please see ‘publishing format’